CVITP

Welcome all Community Income Tax Program Volunteers!

This page contains useful links, answers to frequently asked questions (FAQ's), and other helpful information about UFile PRO for Community Income Tax Program Volunteers.

Download your 2011 version.


Useful Links:


UFile's tools for getting started:

  • Your UFile product contains an easy to read tutorial. Click the Tutorial tab in the top left corner of your UFile screen.
  • Click here to view the UFile QuickStart guide.

UFile's context-sensitive help:

  • To access frequently asked questions about an area of the program, please use the instant help menu found adjacent the support assistant.
  • If you have a question about a specific input field, look for the Question icon for a specific input fieldicon to the left of that field.
  • For general help, click the General Help iconicon at the top of your screen at any time.

We regret that we are not able to offer telephone support to CVITP volunteers this tax season.

Do you have a support question?

Please contact your coordinator for information regarding when you will receive your copy of UFile, program updates and training.

Please use our Contact form and clearly indicate that you are a CVITP volunteer. You may also use the Support Assistant in UFile under Help.

Your UFile software and activation key are provided under exclusive contract with the Canada Revenue Agency. They may not be shared under any circumstances without the expressed written permission of Dr Tax Software Inc. and the CRA.