Taxpayer Relief Provisions available to taxpayers affected by spring flooding
Ottawa, Ontario, April 28, 2011... The Canada Revenue Agency (CRA) would
like to advise taxpayers who have been affected by spring flooding that
they will have access to the CRA's taxpayer relief provisions if they
were unable to meet their tax obligations.
The CRA understands that natural disasters may cause great difficulties
for affected taxpayers whose primary concerns during this time are their
families, homes, and communities. The CRA can provide relief to these
taxpayers if they were unable to file their personal income tax returns
and pay any balances owing before midnight May 2nd due to flooding.
Business owners and self‑employed individuals who were unable to meet
their filing and payment obligations are also eligible for relief.
The CRA's taxpayer relief provisions use a balanced approach to assist
taxpayers in resolving tax issues that arise due to circumstances beyond
their control. Under these provisions, taxpayers can apply to the CRA
to have interest and/or penalties waived or cancelled in situations
where they are unable to file a tax return and/or make payments on time
because of a natural disaster. Taxpayers should submit their request in
writing using form RC4288, Request for Taxpayer Relief. The CRA will consider these requests on a case‑by‑case basis.
If taxpayers are unable to physically access the financial institutions
they normally depend on, the CRA's e-Services, which include direct
deposit, can provide quick access to tax payment and account
information. The CRA encourages all taxpayers to sign up for e-Services
Taxpayers who have been affected by spring flooding and who have
questions or concerns regarding the taxpayer relief provisions can
access additional information on the CRA website at http://www.cra-arc.gc.ca/gncy/prgrms_srvcs/txpyrrlf/menu-eng.html
or can call the CRA at 1‑800‑959‑8281. Business owners and
self‑employed taxpayers with questions/concerns should call the CRA's
Business Enquiries line at 1-800-959-5525.